Click here for questions related to the Coronavirus and Unemployment Insurance Benefits.

If your work is affected by COVID-19, you can apply for Unemployment Insurance. This process and these benefits are the same as applying for benefits if you lose your job through no fault of your own. Below you can click through instructions that walk you through the registration and application portal.

If you need assistance applying for benefits, claims representatives are available at 1-866-831-1724 from 8 a.m. to 4 p.m. weekdays.

Applying for Benefits

Unemployment Insurance (UI) is a nationwide program created to financially help eligible individuals (also referred to as claimants), who are unemployed through no fault of their own, while they actively search for new work.

The program allows UI recipients to maintain purchasing power, therefore, easing the serious effects of unemployment on individual households, the community and the state. In South Carolina, a UI claim can provide up to 20 weeks of benefits. The average weekly benefit amount is $236. The maximum weekly benefit is $326.

Pandemic Unemployment Assistance
Pandemic Unemployment Assistance is a federal program available through the CARES Act. This program expands eligibility for unemployment assistance for individuals who may not be covered under regular unemployment insurance.

Pandemic Unemployment Assistance (PUA) FAQ

PUA Claim PDF Tutorial

Pandemic Emergency Unemployment Compensation
Pandemic Emergency Unemployment Compensation (PEUC) is a temporary program that provides up to 13 additional weeks of payments to individuals who have exhausted their regular Unemployment Insurance (UI) benefits.

PEUC Application Process PDF Tutorial

PEUC Filing Process Video Tutorial


Unemployment Insurance Application Process

Unemployment insurance is a 100% online process. Claims are filed through the MyBenefits Portal.

Eligibility for benefits can only be determined after you have filed a claim for benefits.  There are several factors that affect your eligibility for benefits.  They include but are not limited to your wages during the base period, your reason for separating from your employer, your availability to work, and more. 

There are four basic steps to the application process for individuals:

Step 1. Create a username and password
Video Instructions
PDF Instructions

Step 2. Register for an account
Video Instructions
PDF Instructions

Step 3. File a new claim
Video Instructions
PDF Instructions

This would complete the application process.

Visit Claims Process to read more about what to expect once the claim is submitted.
Go visit the Weekly Claims page to learn more about your weekly expectations. You may also look at the tutorials below.

Step 4. File your claim each week
Video Instructions
PDF Instructions


Follow these links to learn more or click the video link below to view a tutorial.

1. The claims process.
2. Register for work.
3. Search for work.

Video Resource

MyBenefitsVideo Tutorial | Learn how to create an account, apply for benefits and file a weekly claim.


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